Frequently Asked Questions (FAQs):
If you’d like more questions in this style, or wish to focus on account issues, purchase experience, or delivery logistics, let us know!

Frequently asked questions
Ekaara is a boutique stone studio dedicated to transforming earth’s finest materials into timeless works of art. We specialize in artisanal, handcrafted stone creations from luxury furniture and decor to bespoke wall panels and spiritual installations. By blending traditional craftsmanship with contemporary design, Ekaara serves both domestic and international clients seeking unique, and culturally-rooted design solutions.
The name “Ekaara” evokes unity, artistic creation, and a journey from earth to art. It reflects our philosophy: bringing together nature’s enduring materials with skilled human hands to create objects of meaning, beauty, and longevity. At Ekaara, every piece is a harmonious blend of inspiration, artisanal mastery, and respect for the natural world.
Ekaara does not have a headquarter office yet, but you can visit our stone craft showroom & retail store in the suburb of Bhiwandi, district of Thane, in Maharashtra, India. You can find our addresses on our contact us page.
We are glad to know that you are planning a visit to Ekaara. Our showroom is located in Bhiwandi, Maharashtra, India. Just type in our search-bar maps.ekaara.co.in, or, you can find an exact location and details on our contact us page.
You can visit our store by taking a Mumbai Local Train from any central line station to Kalyan and hop on a 15 minute auto ride to our store from Kalyan.
Alternatively you can visit our store in a cab or a personal vehicle. Just put in our address or store name on your preferred navigation app and start your journey.
Ekaara stands out with its dual focus on retail and custom (make-to-order) stone art. Our extensive selection of over a thousand patterns can be carved onto various stones, creating beautiful wall panels, mandir back-panels, and accent pieces. We blend heritage and innovation, using nationally sourced stones and partnering with skilled artisans to create unique, ethically crafted, and luxurious pieces.
Whether you need troubleshooting your profile, need help with an order you are trying to place or an order that you have already placed with us, feel free to reach us on our Customer Support email address: customerservice@ekaara.co.in
Bet way to experience our work is to visit our showroom in Bhiwandi, Maharashtra, India. Alternatively you can explore our portfolio of finished designs and signature creations on our website’s Gallery section on customize page. For a more in-depth experience, contact us to visit our studio by appointment.
First and most recommended step would be to login using the login bar available within our website menu, Browse our curated Collection, select your desired piece, click on the add to cart button on the product page and follow the secure checkout process by clicking on the cart icon on the top of the page. If you need assistance or have special requests, reach out via our Contact us page between 11:00 AM and 6:00 PM IST. We’re here to help you every step of the way.
You can simply go through the checkout process, before checking out the website will give you an option to register with Ekaara in order to proceed with the checkout.
Alternatively you can go to our website menu and click on the profile icon, in the subsequent window that opens you can register yourself to our Ekaara's members directory.
To manage your account, click on the menu icon/tab on top of the page and within our website menu you will find account icon on the top, click on the icon to login. After logging in go to your profile page by following the same process except this time it wont ask for registeration and loggin and instead will provide you the option to go to the profile page when you click on the profile icon.